Tikona Digital Networks is a Indian based company which offers secured wireless broadband services to home and enterprise customers in more than 25 major cities of the country. It boasts of having all-India Class-A ISP license granted by Ministry of Communication, government of India. It has also build a comprehensive service framework that delivers leading edge voice, video, IT application and multimedia content over any broadband or IP-centric network.
The respected company was established in 2008 head quartered in Mumbai, Maharashtra. It has out of the class digital network which is used in 25 cities reaching extensively. The company has more than 2 lakhs users in and out Maharashtra belt. If you are trying to search customer care support and its related helpline numbers then you can get all the necessary facts from this very article. The process is given below.
Tikona Customer Care
Tikona Customer care Toll free no. : 1800-209-4276/1800-209-0044
The above given number is absolutely free of cost and can be contacted day in and day out. Customers can speak to the executives and resolve their queries and also enquire about any new features or services.
Tikona Customer care Support for Technical issues: 022-6174-9700
The provided service can be availed by those customers who are facing problems technically. the television screen is hazy or there is an issue with network like improper work of digi-cable and so on then you must contact on the above provided number as soon as possible. service men will come at your place within 24 hours and solve the issue. it is a toll based number and will charge the rates as applicable.
Tikona Customer care helpline for Non-Technical Grounds: 022-6119-1700
The following service are for those customers who can not see the channels accordingly. channels missing from the list or the order juggled up in a bad manner comes in non technical issues/grounds. Customers are advised to call immediately on the given number. The digital network company is bound to fulfil your queries. It is charge based telephone contact with rates according to the connection.
Tikona Customer care service for On-call Technician: 022-4062-9629
The provided number is not a toll free number and comes with certain rate charge as applicable. customers can call on this number from Monday to Saturday during 8:00a.m. to 10:00p.m. (2200hrs). They can resolve their issues by speaking to the agents through land-line or mobile phone despite of any connection.
Tikona Customer care support through e-mail i. d. : firstname.lastname@example.org
The following web address has been provided so as to customer may write their grievances regarding technical or non-technical issues. They can also complaint about their way of service or against any agent and executive. Customers can also opt in or opt out of the connection if needed.
Tikona Customer care help for new connection: ‘Ask for Sales Visit’
The above given option is for those who wish to get a new connection of Tikona Digital Networks. There are certain procedures which is to be followed regarding new connection. The respective process is given below.
- Visit the official website home page www.tikona.in
- Search for the option ‘Contact Us’.
- Then click on the option and list of section will appear.
- Here you have to click on ‘Tikona Care’.
- Go to the option ‘New Connection’
- Now a page will appear where you have to fill in with required details like name, mobile number, city, e-mail, pin-code, etc.
- After filling with all the details click on ‘Ask for Sales visit’.
- As soon as you click on it , an agent will contact you or visit your place along with the connection within 24 hours.
Tikona Customer care bill payment methods: Cash/Cheque/On-line
the above method have three ways in which one can pay the bills. It is exclusively for existing users. The very first mode of payment is Cash. customers can easily give direct payment to the respected agent. Second mode is by Cheque. Here you can write the expected amount and send to the local address of the company. The last but not the least method is by On-line. There are certain process for the following option which has been given below.
- Visit the official website.
- Enter your User ID. It is given in every set top box of Tikona Digital Networks.
- Then enter the Amount you ought to pay.
- Make a payment confirmation by clicking on ‘ Pay The Bill’ option.
- your bill is paid and thus enjoy viewing your entertainment accordingly.
Thus, the respected company provides in various cities such as Chennai, Mumbai, Delhi, Kolkata, Lucknow and so on. Hope you got all the necessary information from this article.
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