SBI Customer Care Care, Toll Free Helpline Numbers

State Bank of India is the oldest bank of India dated 1806 from British India. It has maximum number of branches providing services day in and day out all over the world. The central government owned bank boasts of more than 30 lakhs customers from the home country itself. The Bank provides services in various sectors such as consumer banking, corporate banking, finance & insurance, investment banking, mortgage loans, private banking, private equity, saving account, security, asset management, wealth management, debit/atm , credit and pre- paid cards. I also provides special schemes for the customers residing abroad as it has branches and associate branches in more than 30 countries.


The bank controlled by the Union government of India was formed in July, 1955 with its headquarter in Mumbai, Maharashtra. It is listed as the fourth largest bank of the country  after major three banks. It has approximately 16,000 branches till date including rural and urban areas. People residing in rural areas have more accounts 21.6 lakhs than benefiters staying in urban area which is 8.8 lakhs account holders. It provides excellent customer care services along with various helpline numbers . If you are searching for customer support addresses or helpline numbers then you are at right place as this article will provide minute details regarding customer support and related systems. The following information have been mentioned below.

SBI customer care Toll Free No.: 1800-425-3800

The above provided number is absolutely free of cost and charges nil as  standard rate applicable. It can be dialled 24 hours  excluding Sundays and public holidays. The executives are ready to help to the consumers having queries. The days on which issues are solved is from Monday to Saturday .

SBI customer care Helpline No.: 1800-11-2211/080-265-9999-0

The above helpline number is toll free and toll funded both. Former number is free of cost and works on 24 hour basis exclusively for BSNL/MTNL users. The latter number  requires toll and has standard rate charges applicable for all networks including BSNL/MTNL users. The customers are requested to know about the rates for respective  networks from the official website. Customers can contact the executives/managers from Monday to Saturday for toll free number.  The toll based number is available from Monday to Friday during 9:00a.m. to 9:00p.m.(2200hrs) and Saturday 9:00a.m. to 1:00p.m. (1300hrs).

SBI Customer care for Personal Banking : 1800-11-2211/1800-425-3800/080-265-999-90

The above banking segment includes schemes like deposit schemes, personal finance, services, special salary account, gold banking and so on. The numbers provided are toll free as well as toll based both. The services can be benefited during weekdays from 9:00a.m. to 9:00p.m.(2100hrs). Customers can solve their issues by conversing with executives and get feedback in very less time.

SBI Customer care Agricultural/Rural Banking : 1800-425-3800/080-265-9999-0

This particular segment helps its customers in various sections such as providing funds for crop production, horticulture, forestry, dairy, fisheries, irrigation, cold storages, land development and so on. The following service can be availed from two different means. First one is from calling mode. The provided numbers are both toll free and toll based charges applicable accordingly. You can call the customer care executives from Monday to Saturday on 24 hour basis. Second way of reaching the executives is through on-line. It requires certain steps which have been provided below.

  1. Visit the official website home page .
  2. Then click on the option ‘ Agriculture banking’
  3. A fresh new page will open .
  4. Select from the drop down menu.
  5. Enter search text or select from the options.
  6. click on ‘Search’ button.
  7. Advanced search for better result.
  8. You can get all the information regarding the respective segment.

SBI NRI Consumer care and support : 1800-425-3800

The above given number is free of cost and nil rates are applicable accordingly. It provides a 24 hour basis service to the customers staying abroad. It is the only bank  which has more than 191 overseas office branches. it provides customer care support to the customer 24*7. The executives/managers can be reached during Indian Public holidays also. NRI customers can avail other benefits also like loan agreements, card benefits, etc. They can avail extra benefit which is a international card holder. It is exclusively for people residing abroad. The tenure for the card is 10 years . They can fill up a certain amount fro their relatives staying in home country. The minimum amount is 100/- INR  and maximum is 50,000/- INR. The maximum balance of the card should be 50,000/- INR. There are ways to avail  refill up your card amount via on-line . The process to refill of amount is given below.

  1. Visit the official website of the respective bank.
  2. Choose the option ‘NRI BANKING’
  3. Then go ahead and click on  ‘Convenient Recharge’.
  4. Then further click on the option ‘ e-cards’.
  5. Go to the option ‘Prepaid card’ on the left hand side panel.
  6. After that click on ‘Register prepaid card number’ and enter your card number.
  7. Click on ‘Submit’.
  8. After the submission process, you can refill your card with limited amount.
  9. Click on ‘ Top up prepaid card’.
  10. Hence, your card will be recharged with the amount you have filled in.
  11. At last you will get a confirmation message or SMS alert in your provided number or e-mail i.d.
  12. You can take out the required amount from the nearest ATM branch.

SBI Credit and Debit/ATM card customer care : 1860-180-1290/(STD CODE) – 3902-0202

The card option is one of the most prominent services given by the bank to its customers. It helps them in easy banking and financial up holdings. the card has various options like lifestyle, reward, shopping, travel and banking partnership. The customers can avail maximum offers from every card. To avail the card you have to first register yourself through on-line. The procedure is given below.


  1. Visit the official webpage of the bank.
  2. Go to the option ‘SBI CARDS’
  3. Then click on ‘Registration for new card holders’.
  4. Fill up the blanks with mandatory details like Name, Mobile no., City.
  5. Tick on the mark ‘Terms and Conditions Apply’
  6. Click on ‘ I want to apply now’.
  7. You will get a confirmation message in your mobile number.
  8. Collect your applied card from the nearest branch.

The card holders may have various issues regarding the services . There are certain contact details through which you can solve your problems. The details have been provided below in the article.

SMS  Help for existing card holders: ‘HELP’ to 5676791/ ‘ PROBLEM’ to 9212500888

The card holders can avail this offer by sending SMS to the numbers provided and get feedback within 48 hours.

E-mail i.d. for consumer card:

The following mailing address is for those who wish to write their grievances directly to the officers. Your feedback will be reverted within 24 to 48 hours basis. The respective mail will cover all the cards accepted by the customers.

Fax No. : 0124-2567131

Here consumers have to send the duplicates of  documents and card application form to the respected officer. The fax number is basically provided of the corporate office or the registered office in the country. It is also a 24*7 basis.

Customer Care For SBI LOANS: 1800-11-2211

The following number is toll free exclusively for BSNL/MTNL users. It is a 24 hours facility and can be beneficial to the customers. Apart from BSNL users all other connection has standard rate charges applicable. The bank provides all kinds of loans in various segments such as home, auto, education, personal, loans against securities, gold, loan against property, SBI career loans. The following segment has distinguished interest rates as applicable. This is country’s first bank to provide different interest loans to women/females. Consumers can avail the offer by dialling the above number and enjoy the benefits provided by the bank.

SBI Customer care support addresses: 

The consumers can locate the nearest branch of the city through few simple steps. The following steps can be noted down from below.

  1. Visit the website.
  2. Then click on ‘Locate Branch’.
  3. Fill in the details like city, mobile number, name.
  4. Click on the option ‘ Submit’.
  5. Get all the details regarding your city branch.

CORRESPONDENCE OFFICE: General Manager, State Bank of India, Local Head Office , 11, Sansad Marg, New                                                                     Delhi-110 001.

Toll free: 1800-11-4545

HEAD OFFICE: General Manager, State Bank of India, Local Head Office, Sector-17-B, Chandigarh-160 017 ,                                                 Haryana.

Toll free No. 1800-180-1723/1800-180-1724

SBI Customer Day care Care: 2:30 p.m. to 4:30 p.m.

It is live web support where Branch Managers of the respective city will come on-line and hear your grievances. The designated officer shall be available from 2:30p.m. to 4:30p.m. on the 15th and 25th of every month. you can also give suggestion to the manager regarding the facilities provided by the bank and availed by you.

Thus, State Bank of India channelises numerous option where all kind of benefits can be availed by the customers which includes customer care support, toll free numbers and other helpline numbers. If you wish to know about more features and offers then you are free to visit the official website of the bank which is

Hope, you were satisfied with the information provided in the article. For more relative issues regarding customer care support keep visiting our website.

Rate this post

Leave a Reply

Your email address will not be published. Required fields are marked *